Comments on: A O Hell: Manual Purgatory

By: ZenFetish » Blog Archive » Savants, Shoppers and Poetry

ZenFetish » Blog Archive » Savants, Shoppers and Poetry — Tue, 24 Oct 2006 01:31:41 +0000

[...] Oh, and did you see the response to A O Hell posted by a certain Savant who is pretty darn creative and down right hillarious? That, too, is below. [...]

By: Prakrit Kamasutramurtri

Prakrit Kamasutramurtri — Sat, 21 Oct 2006 02:50:52 +0000

System:

Dear Pearl:

Namaste!

It gladdens my heart, here in Mumbai, to learn that your AOL Email system has at last returned to its normal state of happy repair.

In your posting to ZenFetish, however, I sense smally that there remains of bitterness and dissatisfaction with AOL and with my own most sincere efforts to assist you with your unfortunate problem. Know well, that at all times, I strenuously expended myself to my utmost to relieve you of your most perplexing difficulty.

Sadly, Brahma was not amenable to the resolution of your misfortune on this occasion. Such is karma. I wished you to be cognizant that I am now burning incense and have offered sweets and flowers at the Temple of Kali in hopes of atonement.

Please take a moment to give me a good report when further communicating with my superiors.

Sincerely

Prakrit Kamasutramutri (“Jerry”)
Your AOL-Customer Service Representative in Mumbai

P.S. I apologize for the inconvenience

By: Dear Madame

Dear Madame — Thu, 19 Oct 2006 03:04:57 +0000

OMG!! Reading it I wanted to choke something!! YOu ever get it fixed?

By: hot java

hot java — Tue, 17 Oct 2006 15:34:49 +0000

So not only are we farming out manufacturing, chip and computer fabrication, but also customer service….this drives me crazy too. Bombay Bob harrasses me for not paying my Citicard bill, Delhi Dave wants to sell me a new Verizon plan and Calcutta Katie trouble shoots my software. Extrapolating division of labor to its logical end point we have no one doing nothing(don’t you love double negatives?).

By: Gracie

Gracie — Tue, 17 Oct 2006 06:14:40 +0000

You know what I call that ‘service’ you use: A O Hell :p

I’ve been round and round with them, then msn, and then I just left all those ‘membership’ sites. They more gizmos they have to ‘keep you tied to them’ and not the Internet at large, the more problems they seem to have. Same with the so-called customer service.

Not that what I have, cable, is perfect. But I call and get a local human who speaks not only English as a first (perhaps only) laguage, but understands my lingo.

I know, I should be saying something nice. But I can’t think of anything besides “I love you.

By: Brian

Brian — Tue, 17 Oct 2006 04:11:03 +0000

How depressingly typical. An otherwise intelligent woman stays in an abusive relationship because she just can’t let a man go.

Be strong, Angela, be strong.

By: SlutMunch

SlutMunch — Tue, 17 Oct 2006 02:58:30 +0000

It’s a shame that our tech support has been outsourced. Another reason why the US is rapidly become a third world technology leader where it was once on the top.

I do believe that the companies hiring cheap labor abroad will wake up one day to find that their decisions have given way to these these third world cheap labor sources suddenly in control. America is looking at trouble down the road, let me tell ya!

Thank you Angela, for this exhibit of the problem. People like yourself, that step up to the plate and just refuse to take it should be commended and emulated.

I am truly sorry about your experience, but quite pleased that you have shared it

By: booklover

booklover — Tue, 17 Oct 2006 01:02:39 +0000

Is this what our lives are coming to? It would be funnier if it weren’t so sad. There is no technology to mechanize good customer service.